Welcome to UDownloader Knowledge Base!

What is your problem's topic? Check frequently asked questions

Q:What is the difference between trial and registered versions?

A:The trial version can only download one file at a time, and the registered version can download multiple files at the same time

Q:I have lost my serial number. How can I retrieve it?

A:To retrieve your serial number or check its status you need to use the same email address that you used to purchase UDownloader. We will send you all information on this email immediately.

Q:Can I use the same license on my computer after system reinstall?

Q:I try to register UDownloader on a new computer, but it shows a warning message about using it on another computer. What should I do?

A:Please note that UDownloader has per computer license. In order to use UDownloader on several computers at the same time please obtain separate licenses for each computer.